Refund policy

Problems with your order

Contact demarioninc@gmail.com promptly if your roller arrives damaged, incorrect or incomplete. For damage, contact us within 30 days of delivery. Include your order number, a description and clear photos or video of the item and packaging. We will review the issue and arrange an appropriate refund, replacement or missing-part resolution.

Returns and cancellations

We do not offer change-of-mind returns or exchanges. Contact us before sending anything back; we will provide instructions if a return is needed. Do not send items to the address on the parcel without authorization.

Request cancellations immediately. Cancellation is available before warehouse processing begins; afterward, it may not be possible.

Missing deliveries

Contact us with your order number so we can investigate. Approved refunds go to the original payment method; posting time depends on your payment provider. This policy does not limit applicable consumer rights.